How is my order shipped? Can I authorize someone else to receive my package?
All orders are fully insured and require an adult signature upon delivery. Once a signature has been obtained, the insurance on the shipment is considered fulfilled.
Please note that GoldSilver is not liable for any loss or damage in the following scenarios:
- You have left instructions with a carrier or delivery service to leave your parcel unattended or without a signature
- You have provided instructions to leave your package with a third party such as a building manager or neighbor
- You have specified a delivery address where a third party may sign on your behalf
To ensure your shipment remains fully protected, we strongly recommend ensuring that an authorized recipient is available at the delivery address to sign for the package upon arrival.