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Depositing and Withdrawing funds from your GoldSilver account

To protect your account and comply with Anti-Money Laundering (AML) regulations, GoldSilver requires that all deposits and withdrawals match the name and account type on your GoldSilver account. Here's what that means in practice for all non-IRA accounts.

Does my bank account need to match my GoldSilver account?

The name on your funding bank account must match the name on your GoldSilver account exactly.

  • Individual account named Jane Smith → fund from a bank account in the name Jane Smith
  • Trust account named The Smith Family Trust → fund from a bank account registered to that trust
  • LLC account named Precious Metals LLC → fund from the LLC's bank account

This applies to all account types without exception.

Where Can I Withdraw Funds From My GoldSilver Account?

For the same compliance reasons, withdrawals may only be remitted to the bank account originally used to fund your GoldSilver account. Withdrawal to an alternate bank account is not permitted, regardless of account ownership.

Adding a bank account for wire withdrawals: To add a bank account, go to Account > Bank Accounts > Wire Withdraw. Please note there is a hold period on newly added accounts before a withdrawal can be processed. Contact our support team at support@goldsilver.com or 888-319-8166 to confirm the current hold duration before scheduling a withdrawal.

Are FinTech accounts accepted?

We do not accept deposits from or send payments to FinTech platforms including Wise, Revolut, Chime, Cash App, or similar services. This applies to both incoming deposits and outgoing wire withdrawals. If you attempt to fund from one of these accounts, the transaction will be rejected.

We accept funding from traditional banks and credit unions (U.S. and international SWIFT wires).

What happens if there is a name mismatch?

Transactions with mismatched account names will be flagged and may be delayed or rejected. If you believe your situation warrants an exception, contact our team — exceptions are considered on a case-by-case basis and may require additional documentation from our compliance team.

Contact & Support

Contact us at support@goldsilver.com or 888-319-8166, during business hours.