Shipping Information
We make sure your precious metals get to you quickly and securely. Every order is shipped in nondescript packaging and fully insured.
Once your payment clears, we will email you a parcel tracking number from the carrier according to the estimated timeframe listed under your product. Please note all items in your order ship together once they are available. For added security, we require an adult signature so your order is not your liability until the parcel is taken into your possession.
How does U.S. shipping work?
The speed of your shipment depends on the payment method. During checkout, you will be provided an estimated dispatch time based on which method you choose.
The fastest options are credit or debit cards, ACH, and bank wires. These orders typically ship out the next business day after payment is received. Estimated Shipping Time – GoldSilver.com Customer Support
How does international shipping work?
GoldSilver cannot ship to OFAC sanctioned countries. Please review this list for the current up-to-date restrictions.
GoldSilver delivers gold and silver bullion to 90+ countries. Every international shipment is fully insured. Due to additional time required for customs processing, most international customers receive their metals 6-8 business days after payment clears. GoldSilver does not handle duties, fees, or taxes associated with importing items to your country. Those are your responsibility.
Many international customers bypass customs delays by having their precious metals shipped directly to private vault storage.
When you choose to store your metals in our third-party vaults, you have several flexible options:
- Ship your metals to your address at any time.
- Take possession in person at one of our vault locations around the world.
- Sell back metals in storage online.
Private vault storage is a preferred solution among GoldSilver international clients due to the flexibility, security, and operational efficiency it provides.
For more information on international shipping call 1-888-319-8166, chat or email us at support@goldsilver.com with any questions you have. Se habla Español.
*Note:
- Not all products are available in all countries.
- Customs clearance times vary per country.
- For large international orders, there is a maximum value that we can deliver to a street address in one day. If your order exceeds this maximum, a GoldSilver representative will contact you to arrange the division of your order into multiple shipments.
Mexico **Must be registered as an importer on record with the Mexican government