What is meant by trade confirmation and settlement? How long does each take, and how does it affect my price?
What happens when I place a buy or sell order?
When you place a BUY or SELL order, the price is confirmed during trading hours when executed through our dealer network. At this point, the trading price is fixed, and your order is considered confirmed, at which point your order is binding and eligible to proceed to settlement.
What are the order status stages and when does settlement occur?
Immediately after placing an order, you'll see your order move through three statuses in your account: pending, confirmed, and finally settled.
The settlement phase indicates when your holdings or cash are available — typically by the end of the second business day after your trade.
For variable weight bars, final confirmation occurs only after verifying the weight, serial number, and brand.
Is my price protected after my trade is executed?
Once your trade is executed through our dealer network, the agreed price is fixed and remains in effect through the settlement date, insulating the transaction from subsequent market price movements.
When are my trade proceeds available, and can I withdraw them immediately?
The proceeds from your trades, whether cash or metals, are generally available for further trading shortly after trade confirmation. However, these funds cannot be withdrawn immediately to maintain a secure trading process.
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