Account Management

Guidance on opening, verifying, and funding your account, updating personal details, login help, beneficiaries, and closing an account.

• Navigating the New Gold Silver Account
• Can I fund and trade before I validate my account?
• Why do you need my Social Security number?
• Welcome to your Verified Account!
• How do I update my email address or account information?
• Why do I need to validate my account?
• Change, Update, or Verify your Physical Address
• Joint Account Experience
• Account Access or Log In Issues
• What happens in the event of my death? Can I name a Beneficiary?
• Registration Preview Video
• Why do I need to verify my account?
• I’m a US citizen. Why do you need my date of birth, address, and Social Security Number or Tax ID to open my account?
• Does it cost anything to open a GoldSilver account?
• Multi-User Account Access
• How can I close my account?